COVID-19 UPDATE: HVAC Contractors - Uncertain Times - Communication is Key!

Posted By: Jennifer Jennings CHCC News,

 Service Nation - Free Online Summit to learn how to communicate with your customers and other tips to implement immediately

In uncertain times, communication is key. Continue to communicate with your customers.
Connecticut Heating & Cooling Contractors

CHCC is the premiere HVAC Contractor's association in Connecticut, serving 180+ member companies statewide, our members success is our business. We strive to deliver innovative educational programs and networking events that contribute to your business and future success in today's competitive local market. Comfort Connection is your monthly publication with all of the association events and happenings as well as industry news and vendors who support your industry. CHCC - Supporting the Industry that Supports You


Service Nation - Online Summit 

Join the Service Nation Online Summit - FREE!

Mar 26, 2020 12:00 PM in Central Time (US and Canada)

Critical Information for ALL Residential Contractors  
This is a can’t miss event to help residential contractor business owners stay productive, positive, and prepared as the pandemic event continues to develop.  

At Service Nation, we are dedicated to supporting business owners to achieve business goals no matter the circumstances. The Online Summit will provide vital and actionable information business owners can use and implement in their businesses immediately.  

Online Summit Schedule (3/26/20) 

• Opening Keynote - Jon Taffer (Bar Rescue and NY Times Best Selling Author from New York) - 12:00 PM to 12:30 PM - "How to Secure Your Business During an Economic Downturn"

• What you Need to Know About COVID-19 - 12:30 PM – 1:00 PM - Disease Expert

• Crisis Management Communication - 1:00 PM – 1:30 PM - Tyler Kime, President of Standard Heating and Air Conditioning Co. in Birmingham, Alabama

• Productive Things to Do While Shuttered - 1:30 PM – 2:00 PM - Jim Hinshaw, Vertical Market Manager - HVAC for Service Nation Inc. in Coppell, Texas

• Protecting Your Employees in a Quarantined Environment - 2:00 PM – 2:30 PM - Joe Strittmatter, Vice President of Strittmatter Air Conditioning, Heating, & Plumbing in Denton, Texas

• How to Use Video to Communicate to Employees & Customers - 2:30 PM – 3:00 PM - Abe Romero / Brandi Szeker, VP of Marketing and Social Media Specialist for Service Nation, Inc. in Coppell, Texas

• Cash Flow Management  in Lean Times - 3:00 PM – 3:30 PM - John LaPlant, Consultant for Service Nation, Inc. in Coppell, Texas

• Closing Keynote - Kevin Brown (Acclaimed Speaker and Author from Nashville, Tennessee) - 3:30 PM - 4:00 PM

Summit Registration


Sample Letter

Many of you have reached out to CHCC asking what other members are doing and or if we have a template letter to send to your customers. Here is a link to a PDF Sample Letter. Remember, that in uncertain times, communication is key. Communicate with your customers!

Business Exemptions for Coronavirus - Executive Order 7H


IAQ Basic Training: Help people breathe better!


ACTIVEPURE® TECHNOLOGY Safe, Effective, Proven, Certified

D/S License Prep Class - Online

We are currently working to get an e-learning platform to continue to host our license prep class. Stay tuned for more details. 

June Class



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Service Roundtable Affiliate

CHCC Members can add this onto their membership for $25 (a 50% discount).Open up a whole new world of discounts, rebate checks, a nationwide network and more, Click here to learn who Service Roundtable is

CHCC 401(k) Opportunity

As an association, we are constantly trying to provide more value to our members. As such, we have launched a group retirement plan benefit exclusively for our contractors. By relying on the bargaining power of a large group.

Click here to learn more about this opportunity.

Membership Information


With the uncertainty that March brought in... we are very much looking forward to a busy, prosperous and healthy A/C season! And looking forward to celebrating that success at our Golf and Trade Show Summit on Tuesday, September 29, 2020 at Tunxis Country Club!
For questions about this Alert or other legislative and regulatory issues, please contact CHCC Lobbyist, Andy Markowski at (860) 707-3620,  or CHCC Executive Director Jenn Jennings, (860) 533-1163,
Copyright © 2019 Connecticut Heating and Cooling Contractors Association, All rights reserved.

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